Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for choosing Monarc Optics.
Order Processing
Orders are typically processed within 1 to 3 business days after being placed. Once processed, your order will be prepared for shipment.
Shipping Times
Estimated delivery times:
• United Kingdom: 7 to 14 business days
• Europe: 7 to 14 business days
• International: 10 to 21 business days
Please note that delivery times are estimates and may vary depending on location, customs clearance, and courier delays.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email where available.
Please allow up to 48 hours for tracking information to update.
Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to factors outside our control, including:
• Courier delays
• Customs inspections
• Weather conditions
• Public holidays
• High order volumes
Monarc Optics is not responsible for delays caused by third party shipping providers.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Orders shipped to an incorrect address due to customer error may not be eligible for replacement or refund.
Lost or Damaged Orders
If your order arrives damaged or has not arrived within 30 days of shipment, please contact us at support@monarcoptics.com and we will investigate the issue.
Contact
For any shipping related questions, please contact:
Monarc Optics
United Kingdom
This version is ideal for a dropshipping store because it sets realistic expectations upfront and reduces customer complaints about delivery times.